FAQ(Frequently Asked Questions)

OBDStarStore.com Shipments Policy

Payment Instruction

Warranty & Return Policy


About My Account

Tips of using OBDStarStore

What kind of delivery method you can choose?

Our shipping methods are shown below:

Express: DHL, EMS, UPS, TNT and FedEx

Standard airmail: Singapore Post & Hongkong Post

1 DHL, EMS and Singapore Post are our usual shipment methods.

After you make the payment, we will ship the goods to you. If your commodity value exceeds 150USD, we will ship your goods by DHL or EMS. Instead, if your item value is less than 150USD, we will ship your goods by Singapore post.

For special requirements on shipping method, please inform our customer service in advance to avoid the inconvenience it may cause.

2 Special shipment notice

1) Brazil customers notice

If you want to ship the item by DHL, UPS, TNT or Fedex, you have to provide us your CPF No. (tax No.), that's is necessary for shipment and customs clearance. If you use EMS, Singapore post or Hongkong post, it doesn't need CPF No..

2) EMS Service is available only to specific countries: Russia, Belarus, Ukraine, France, etc.

3) We can use the special shipment as your authorized agent.